Error Response From Head Incorrect Username Or Password

General
1

Error Response From Head Incorrect Username Or Password

2

Error Response: “Incorrect Username or Password”

Answer:

When encountering the error message “Incorrect Username or Password,” it typically indicates that the login credentials entered don’t match the records in the system. Here’s a step-by-step guide to resolving this issue:

Solution By Steps:

  1. Verify Username:

    • Double-check the username for any typos.
    • Ensure the username is correctly entered, including case sensitivity or numbers.

  2. Verify Password:

    • Confirm the password is typed correctly, paying attention to capitalization and special characters.
    • Ensure no spaces are accidentally added at the beginning or end.

  3. Use Password Reset:

    • If the credentials are forgotten, use the “Forgot Password” option, if available, to reset the password.

  4. Check Keyboard Settings:

    • Ensure the keyboard layout is set correctly (e.g., US, UK) to avoid entering incorrect characters.

  5. Clear Cache and Cookies:

    • Sometimes, clearing the browser’s cache and cookies can resolve login issues due to stored session data.

  6. Contact Support:

    • If none of the above solutions work, contact the service’s support team for assistance, confirming any restrictions or locks on the account.

These steps should help resolve the issue of incorrect login details.